Get Support for Your MyLeadHub Account

Customer Support Intake Form

Purpose: Help us quickly identify your issue and route it to the right solution.

Full Name *

Company Name *

Email *

Phone Number *

🔐Account Access

Cannot log in to my account

Forgot password / need password reset

Not receiving login verification code (2FA issue)

⚙️ 2. CRM & Leads

I can’t see all my leads inside the opportunity

I need to create or edit my reports inside the Dashboard

🌐 3. Website, Funnels & Forms

My website is down

I need help updating wording, photos, videos

My website form is not working

I need a New Automation built

🤖 4. Automations & Workflows

An automation is not working

I need to make an edit on an automatic email or SMS

I need a New Automation built

I need I new Pipeline build

📅 5. Scheduling & Appointments

I need to connect my calendar to MyLeadHub

I need to edit my availability

My calendar, booking form, or appointment flow is not working

🔗 6. Integrations & Technical Issues

How to connect Google my Business to MyLeadHub

My integration is broken or disconnected

📣 7. Marketing Sub Categories

My Google Ads are not generating leads

I want to understand my ad/reporting numbers

My social media posts did not publish

💳 8. Billing & Account Management

I was charged and need billing help

🎓 9. Training & Support

I need training on how to use the platform

Was this helpful in resolving your issue? *

Yes

No

Did this guide fix your issue? *

Yes

No

Were you able to resolve the issue using this video? *

Yes

No

Did this help you get things working?

Yes

No

Were you able to fix it after watching?

Yes

No

Did this point you in the right direction?

Yes

No

All set now?

Yes

No

Please send your request to this email.

[email protected]

Book an appointment here:

https://learn.smallscreenproducer.com/google-ads-consult

Go to this page:

https://www.smallscreenproducer.com/get-support/

If you have concerns regarding billing please email [email protected]

We're here to help resolve your issue.

Thank you for your support

Tell us what you are trying to accomplish *

What error message are you seeing?

Who is the contact or record you want us to investigate?

Full Name (Required) Email Address (Recommended) Phone Number (Optional but helpful)

What best describes your issue? *

Something is not working (bug/error)

I need something updated/changed

I need something built (new request)

I need help understanding how it works

Please note: Based on the scope of your request, certain projects may require an additional fee. This can include new pipeline creation, major automation revisions, domain requests, or other advanced configurations. Once submitted, you’ll receive updates as your request progresses.

Attach a screenshot or file (optional)

PDF, DOC/DOCX, XLS/CSV, JPG/JPEG, PNG, GIF ( max 3 Files )

How urgent is this issue? *

🟢 Low — General question or minor issue

🟡 Medium — Something isn't working as expected

🔴 High — Affecting my business operations

“By checking this box, I confirm that I am either the authorized account holder or have obtained proper authorization to request these changes. I understand that unauthorized requests may be denied.”